Shipping & Delivery Policy

At Dakloni, we are committed to delivering premium-quality products safely and on time. Please review our Shipping & Delivery Policy below.

1. Order Processing

All orders are processed within 1–3 business days after successful order confirmation and payment. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

Orders are generally delivered within 3–7 business days, depending on the delivery location. Delivery timelines may vary for remote or rural areas.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment. Promotional offers such as free shipping may be available on eligible orders.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp, allowing you to monitor the delivery status.

5. Delivery Delays

While we strive to deliver every order on time, delays may occur due to weather conditions, courier issues, public holidays, festivals, or other unforeseen circumstances beyond our control.

6. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the product and packaging for prompt assistance.

7. Delivery Address

Please ensure that your shipping address and contact details are accurate while placing your order. Dakloni is not responsible for delays or failed deliveries due to incorrect information provided by the customer.

8. Contact Us

For any questions regarding shipping or delivery, please contact our customer support through the contact details available on our website. We are always happy to assist you.